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GHC Quality Manager

Posted By Betsy Braun, Friday, April 6, 2018

Group Health Cooperative of South Central Wisconsin
Quality Manager

GHC has an open position for a Quality Manager. The Quality Manager is responsible for direction and supervision of quality improvement work at GHC for both the care delivery system and health plan, which includes but is not limited to the following functional areas:   Clinical Quality, Patient/Member Experience, Wellness, Cost of Care, and Accreditation.  The Quality Manager directs, oversees, and supervises clinical /service quality improvement activities which ensure excellent patient care, a high level of member and employer group experience, excellent service delivery, and coordination of services. The Quality Manager also oversees GHC Wellness for employer groups and membership. The Quality Manager is responsible for leading and coordinating quality data collection, analysis, and reporting, as it relates to internal and external reporting initiatives. The incumbent provides direction and oversight for the National Committee for Quality Assurance (NCQA) accreditation process at GHC, the Healthcare Effectiveness Data and Information Set (HEDIS) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS) data collection and reporting processes to ensure compliance with established standards and drive improvement activities. The Quality Manager receives direction, general supervision and guidance from the Chief Medical Officer.

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